Are you struggling to use your HP touchscreen device because the screen is unresponsive? Don’t worry; you’re not alone. Many users have encountered this issue, but there are simple solutions you can try to resolve it. In this comprehensive guide, we will explore various methods to turn on the touchscreen on your HP device and provide step-by-step instructions for each method. By following these steps, you can get your touchscreen up and running in no time.
One of the most common reasons for an unresponsive touchscreen is a disabled Touchscreen feature. To enable it, you need to access the BIOS settings of your HP device. Restart your device and press the F10 key repeatedly during startup to enter the BIOS. Once in the BIOS, navigate to the “System Configuration” tab and look for the “Touchscreen” option. Ensure it is set to “Enabled.” Save the changes and exit the BIOS. After your device reboots, the touchscreen should be functional again.
If enabling the Touchscreen feature in BIOS does not resolve the issue, you may need to update the touchscreen drivers. Outdated or corrupted drivers can cause the touchscreen to malfunction. To update the drivers, visit the HP website and search for the latest driver updates for your specific HP device model. Download and install the updates, and restart your device. After the driver installation, the touchscreen should start working correctly.
Contacting Customer Support
If you’ve tried all the troubleshooting steps and your HP touch screen is still not working, it’s time to contact customer support. You can reach HP customer support by phone, chat, or email.
Phone
The HP customer support phone number is 1-800-HP-INVENT (1-800-474-6836). You can call this number 24 hours a day, 7 days a week.
International Phone Numbers
If you’re calling from outside the United States, you can find the phone number for your country on the HP website.
Chat
You can also chat with an HP customer support representative online. To start a chat, visit the HP website and click on the “Contact Us” link. Then, select “Chat” from the list of options.
You can also email HP customer support. To send an email, visit the HP website and click on the “Contact Us” link. Then, select “Email” from the list of options.
How To Turn On Touch Screen On Hp
If your HP laptop’s touchscreen is not responding, there are a few things you can try to troubleshoot the issue.
First, make sure that the touchscreen is enabled in the BIOS settings. To do this, restart your laptop and press the F10 key repeatedly during the boot process. Once you are in the BIOS settings, navigate to the “System Configuration” menu and look for the “Touchscreen” option. Make sure that this option is enabled.
If the touchscreen is enabled in the BIOS settings, but still not responding, you can try updating the touchscreen drivers. To do this, go to the HP Support website and download the latest drivers for your laptop model.
Once the drivers are installed, restart your laptop and see if the touchscreen is now working. If the touchscreen is still not working, you may need to contact HP customer support for further assistance.
People Also Ask About How To Turn On Touch Screen On Hp
How do I turn on the touch screen on my HP laptop Windows 10?
To turn on the touch screen on your HP laptop Windows 10, you can follow the steps below:
- Restart your laptop and press the F10 key repeatedly during the boot process.
- Once you are in the BIOS settings, navigate to the “System Configuration” menu and look for the “Touchscreen” option.
- Make sure that this option is enabled.
- Save your changes and exit the BIOS settings.
- Your touchscreen should now be enabled.
Why is my HP touch screen not working?
There are a few reasons why your HP touch screen may not be working. Here are some things you can check:
- Make sure that the touchscreen is enabled in the BIOS settings.
- Update the touchscreen drivers.
- Restart your laptop.
- Contact HP customer support for further assistance.
