Do you need to contact us from Mexico? We’re here to help! Our dedicated customer service team is available 24/7 to assist you with any questions or concerns. Whether you’re inquiring about our products, services, or have a technical issue, we’re here to provide you with prompt and efficient support.
To reach us from Mexico, simply dial our toll-free number: 01-800-555-1212. Our customer service representatives are fluent in Spanish and will be happy to assist you in your preferred language. Alternatively, you can also email us at [email protected] and we will respond to your inquiry as soon as possible.
We understand that calling from abroad can be expensive, which is why we offer a variety of options to make it more convenient and affordable for our Mexican customers. You can use our toll-free number, which is free of charge, or you can email us directly. We also have a presence on social media, so you can reach us through our Facebook page or Twitter account. No matter how you choose to contact us, our team is committed to providing you with the best possible customer experience.
Dial the Exit Code for Mexico
To dial an international phone number from Mexico, you need to start with the exit code. The exit code for Mexico is 00. This is followed by the country code for the country you are calling. For example, to call the United States, you would dial 001.
Once you have dialed the exit code and the country code, you can then dial the area code and the phone number. For example, to call Los Angeles, California, you would dial 001 323 123-4567.
Here is a table with a summary of the steps for dialing an international phone number from Mexico:
| Step | Example |
|---|---|
| Dial the exit code | 00 |
| Dial the country code | 1 (for the United States) |
| Dial the area code | 323 (for Los Angeles) |
| Dial the phone number | 123-4567 |
Enter the Country Code for Mexico
To call Mexico from the United States, you need to dial the country code, which is 52. This is followed by the area code and the phone number. For example, to call Mexico City, you would dial 52-55-5512-3456.
Area Codes in Mexico
The area code for Mexico City is 55. Other major cities in Mexico and their area codes include:
| City | Area Code |
|---|---|
| Guadalajara | 33 |
| Monterrey | 81 |
| Tijuana | 664 |
| Puebla | 222 |
Dialing Tips
When dialing Mexico from the United States, remember to:
- Dial "011" before the country code (52).
- Omit the leading "1" from the area code (unless it’s the area code for Mexico City, which is 55).
- Dial the full phone number, including the prefix (usually 55 or 800).
Remove the Leading Zero from the Area Code
When calling Mexico from the United States, it’s important to remove the leading zero from the area code. This is because the leading zero is only used when dialing within Mexico itself. If you forget to remove the zero, your call may not go through.
For example, to call a landline in Mexico City, you would dial 01 55 5658 1234 from within Mexico. However, when calling from the United States, you would dial 1 55 5658 1234.
Tips for Removing the Leading Zero
* When you’re dialing from a landline, simply omit the leading zero when dialing the area code.
* If you’re dialing from a cell phone, you may need to use a special prefix to remove the leading zero. This prefix varies depending on your service provider.
* You can also use a calling card to dial Mexico from the United States. Calling cards typically provide instructions on how to remove the leading zero.
* If you’re not sure how to remove the leading zero, you can always contact your service provider for assistance.
Here is a table summarizing the steps for removing the leading zero from the area code when calling Mexico from the United States:
| Step | Description |
|---|---|
| 1 | Dial the exit code for the United States (1). |
| 2 | Remove the leading zero from the area code. |
| 3 | Dial the rest of the phone number. |
Dial the Area Code
When calling from Mexico to a landline number in the United States or Canada, you will need to dial the area code followed by the seven-digit phone number. For example, to call a landline in New York City, you would dial 011 + 1 + 212 + 555-1212.
For mobile phone numbers, you will need to dial the country code (011) followed by the area code (1), then the mobile phone carrier code (a three-digit number), and finally the seven-digit mobile phone number. For example, to call a mobile phone in New York City, you would dial 011 + 1 + 212 + 555-1212.
| Country | Country Code |
|---|---|
| United States | 1 |
| Canada | 1 |
| Mexico | 52 |
Enter the Local Phone Number
To ensure a successful call, it’s crucial to have the correct local phone number. You’ll need to include the area code and the actual number you’re trying to reach within the specified area.
In this format, numbers should be entered as follows:
Using the Area Code
Mexico’s area codes range from 2 digits to 5 digits. For numbers with 2-digit area codes, omit the “0” when dialing from abroad. However, for those with 3, 4, or 5-digit area codes, include the “0” prefix.
Here are some examples for reference:
| Format | Example |
|---|---|
| 2-Digit Area Code | (55) 1234-5678 |
| 3-Digit Area Code | (01) 555-1234 |
| 4-Digit Area Code | (0155) 555-1234 |
| 5-Digit Area Code | (01555) 555-1234 |
Using the Local Phone Number
Local phone numbers in Mexico typically have 8 digits, excluding the area code. Simply enter the full number without any spaces or dashes.
For example:
| Format | Example |
|---|---|
| Local Phone Number | 1234-5678 |
By following these guidelines, you can ensure that you’re dialing the correct local phone number and avoid any potential errors in connecting your call.
Use a Calling Card or VoIP Service
Calling cards and VoIP services are convenient options for making calls to Mexico from the United States.
Calling Cards
Calling cards can be purchased at retail stores, online, or from phone companies. When you use a calling card, you dial the card’s access number, enter your PIN, and then dial the number you want to call. Calling cards typically offer discounted rates for international calls.
VoIP Services
VoIP (Voice over Internet Protocol) services allow you to make calls over the internet. To use a VoIP service, you need a broadband internet connection and a compatible device, such as a computer, smartphone, or VoIP phone. VoIP services often offer lower rates than traditional phone companies, and they can also provide additional features, such as video calling and voicemail.
Tips for Calling Mexico
Dialing Instructions
To call Mexico from the US, you need to dial the following:
| Country Code | Area Code | Local Number |
|---|---|---|
| 52 | (city code) | Local Number |
Time Difference
Mexico is in the Central Time Zone, which is one hour behind Eastern Time and two hours behind Pacific Time.
Emergency Numbers
The emergency number for police, fire, and ambulance in Mexico is 911.
Contact your Phone Carrier for Assistance
To ensure a seamless calling experience from Mexico, it’s advisable to contact your phone carrier before embarking on your trip. They can provide valuable guidance and support to help you stay connected while abroad.
Here are some key steps to follow:
1. Check Coverage and Rates
Get detailed information about your coverage area, roaming charges, and any additional fees that may apply.
2. Activate International Roaming
Ensure that international roaming is enabled on your account to avoid any service interruptions.
3. Purchase a Travel Plan
Consider purchasing a travel plan specifically designed for Mexico. These plans typically offer cost-effective options to stay connected, including data and calling.
4. Dialing Codes
Familiarize yourself with the country code for Mexico (+52) and the city code for your destination. When dialing, remember to include these codes before the local number.
5. Use Country Code First
When dialing from Mexico to another country, always start with the country code (+). For example, to call the United States, dial +1.
6. Avoid Using Hotel Phones
Making calls from hotel phones can incur exorbitant charges. Use your mobile phone or find alternative calling options.
7. Consider Dialing Apps
Explore using dialing apps or services that offer VoIP (Voice over Internet Protocol) calls. These apps often provide cost-effective rates and high-quality connections. Some popular options include WhatsApp, Skype, and Google Voice. To make a call using these apps, connect to a local Wi-Fi network or purchase a data plan.
| Dialing App | Features | Cost |
|---|---|---|
| Video calls, messaging, low international calling rates | Free for basic calling, data charges apply | |
| Skype | Video calls, voice calls, instant messaging | Paid subscriptions or credit-based plans |
| Google Voice | Free US number, low international calling rates | Monthly subscription fee for premium features |
Call Using a Mobile Phone
To call Mexico from a mobile phone, follow these steps:
- Dial the exit code for Mexico, which is +52.
- Dial the area code of the city you are calling.
- Dial the local phone number.
For example, to call a landline in Mexico City, you would dial +52 (55) 555-1212.
If you are calling a mobile phone in Mexico, you will need to dial an additional digit, which is 1.
For example, to call a mobile phone in Mexico City, you would dial +52 (55) 155-555-1212.
Using a Calling Card
If you are using a calling card, you will need to dial the access number for the calling card company, followed by the PIN number for your card, and then the phone number you are calling.
For example, if you are using a calling card from the United States to call Mexico, you might dial 011 +52 (55) 555-1212.
Using a Landline
To call Mexico from a landline, you will need to dial 011 (international access code), 52 (Mexico’s country code), and then the area code and local phone number.
Alternative Ways to Contact Us from Mexico
Call Us Using a Local Access Number
To call our Mexico-based customer support team directly, simply dial 01-800-555-1212 from your Mexican phone. This is a local access number that will connect you to our team without incurring any international calling charges.
Call Us Using a Local Phone Number
If you have a local Mexican phone number, you can also use the following number to reach our customer support team: (55) 5555-1212.
Use Our Online Messaging Service
You can also contact our customer support team via our online messaging service. To do this, simply visit our website, click on the “Contact Us” link, and select the “Live Chat” option. A customer service representative will be available to assist you with your inquiry.
Email Us
If you prefer, you can send us an email to support@example.com. Please include your full name, contact information, and a brief description of your inquiry.
Fax Us
You can also fax us your inquiry to (55) 5555-1213.
Contact Us Via Social Media
You can also reach out to our customer support team via social media. We are active on the following platforms:
| Platform | Handle |
|---|---|
| @example | |
| @example | |
| @example |
International Calling Tips
Dialing a Number in Mexico from the United States
To call a landline in Mexico from the US, dial: 011 + 52 + area code + local number.
To call a mobile phone in Mexico from the US, dial: 011 + 52 + 1 + area code + local number.
Dialing a Number in the United States from Mexico
To call a landline in the United States from Mexico, dial: 00 + 1 + area code + local number.
To call a mobile phone in the United States from Mexico, dial: 00 + 1 + area code + local number.
Using a Calling Card or VOIP Service
If you frequently call Mexico from the US or vice versa, consider using a calling card or VoIP service. These services typically offer lower rates than traditional phone companies.
Avoiding Hidden Charges
Be aware of hidden charges when calling internationally. Some phone companies may charge additional fees for international calls, roaming, or long distance.
Using a Mobile Phone in Mexico
If you plan to use your mobile phone in Mexico, contact your service provider to activate international roaming.
Other Tips
Check the time difference between your location and Mexico.
Learn a few basic Spanish phrases for communication.
Have a pen and paper handy to write down important information.
Area Codes in Mexico
| Area Code | City/Region |
|---|---|
| 55 | Mexico City |
| 664 | Tijuana |
| 662 | Mexicali |
| 686 | Mexicali |
| 800 | Toll-free number |
How To Call Us From Mexico
To call us from Mexico, please dial the following number:
+52 55 1234 5678
You will be connected to our customer service team, who will be happy to assist you with any questions or concerns you may have.
People Also Ask
How do I call a landline in Mexico from the US?
To call a landline in Mexico from the US, you will need to dial the following:
- 011
- 52
- Area code
- Local number
How do I call a cell phone in Mexico from the US?
To call a cell phone in Mexico from the US, you will need to dial the following:
- 011
- 52
- 1
- Cell phone number
What is the country code for Mexico?
The country code for Mexico is 52.