Calling Thailand from anywhere in the world is easy and affordable, but there are a few things you need to know before you make your call. First, you’ll need to know the country code for Thailand, which is 66. Once you have the country code, you’ll need to dial the area code for the city you’re calling. The area code for Bangkok is 2, so if you’re calling a landline in Bangkok, you would dial 66 2 followed by the local phone number.
If you’re calling a mobile phone in Thailand, you’ll need to dial 66 followed by the mobile phone number. Mobile phone numbers in Thailand are 10 digits long. Once you’ve dialed the country code, area code, and local phone number, you should be connected to the person you’re calling. However, there are a few things that can affect the cost of your call, such as the time of day you’re calling, the length of your call, and the type of phone you’re using.
If you’re calling Thailand from a landline, the cost of your call will be determined by your phone service provider. Most phone service providers offer calling plans that include a certain number of minutes of international calling each month. If you exceed your monthly minutes, you’ll be charged an additional fee. If you’re calling Thailand from a mobile phone, the cost of your call will be determined by your mobile phone service provider. Most mobile phone service providers offer calling plans that include a certain number of minutes of international calling each month. If you exceed your monthly minutes, you’ll be charged an additional fee.
Dialing the International Access Code
To call the US from Thailand, you must first dial the international access code for Thailand, which is 00 or +. This code signals to your phone network that you are making an international call and allows you to connect to the global phone network.
International Access Codes:
| Country | Code |
|---|---|
| Thailand | 00 or + |
After dialing the international access code, you need to dial the country code for the US, which is 1. This code tells the phone network that you are calling a number in the United States. The complete international dialing format for calling the US from Thailand is:
00 1 [US area code] [US phone number]
For example, to call a number in the New York City area (area code 212), you would dial:
00 1 212 [phone number]
Entering the Country Code for Thailand
To call a Thai number from abroad, you will need to enter the country code for Thailand, which is 66. This is followed by the area code of the city you are calling, and then the local phone number. For example, to call a landline in Bangkok, you would dial 66 (country code) + 2 (area code) + 12345678 (local phone number).
When calling a mobile phone in Thailand, you will need to enter the country code (66), followed by the mobile network code (08, 09, or 06), and then the local phone number. For example, to call a mobile phone in Bangkok on the AIS network, you would dial 66 (country code) + 08 (mobile network code) + 12345678 (local phone number).
| To dial a Thai landline from abroad | To dial a Thai mobile phone from abroad |
|---|---|
| 66 + area code + local phone number | 66 + mobile network code + local phone number |
Using the Area Code of the Recipient’s City
To call a US number from Thailand using the recipient’s city’s area code, follow these steps:
1.
Dial the international access code for Thailand, which is 001.
2.
Dial the country code for the United States, which is 1.
3.
Dial the area code of the recipient’s city. For example, if you are calling New York City, you would dial 212.
4.
Dial the recipient’s phone number.
Here is an example of how to call a New York City phone number from Thailand:
| Thai International Access Code | US Country Code | NYC Area Code | Phone Number |
|---|---|---|---|
| 001 | 1 | 212 | 555-1212 |
The complete number you would dial from Thailand would be 00112125551212.
Inputting the Recipient’s Phone Number
Dial the international dialing code for Thailand: +66
Remove the first “0” from the recipient’s Thai phone number (if present).
For example, to call a Thai mobile number that begins with “0861234567”, you would dial: +66 861234567.
Inputting the Area Code for Fixed Lines
If you’re calling a fixed-line number in Thailand, you’ll need to input the area code after the country code but before the subscriber number.
Here are some common area codes in Thailand:
| Area Code | Covering Area |
|---|---|
| 02 | Bangkok |
| 038 | Chonburi |
| 044 | Khon Kaen |
| 053 | Chiang Mai |
For example, to call a fixed-line number in Bangkok that begins with “23456789”, you would dial: +66 2 23456789.
Navigating Automated Answering Systems
Automated answering systems, also known as interactive voice response (IVR) systems, are designed to route callers to the appropriate person or department. Here are some tips for navigating these systems efficiently:
- Listen carefully to the instructions: The system will typically provide you with a menu of options. Listen to the entire menu before making a selection.
- Speak clearly and slowly: The system may have difficulty understanding you if you speak too quickly or slur your words.
- Use the keypad to make selections: Most IVR systems require you to use the keypad on your phone to enter numbers or make selections. Follow the instructions carefully.
- Be patient: Automated answering systems can sometimes be slow or frustrating. Stay calm and follow the instructions patiently.
- If you get stuck, ask for help: If you are unable to navigate the IVR system, you can typically press “0” to speak to a live operator. If you are unable to reach a live operator, you can try calling the company’s customer service number directly.
Navigating Automated Answering Systems |
|---|
- Listen carefully to the instructions: The system will typically provide you with a menu of options. Listen to the entire menu before making a selection.
- Speak clearly and slowly: The system may have difficulty understanding you if you speak too quickly or slur your words.
- Use the keypad to make selections: Most IVR systems require you to use the keypad on your phone to enter numbers or make selections. Follow the instructions carefully.
- Be patient: Automated answering systems can sometimes be slow or frustrating. Stay calm and follow the instructions patiently.
- If you get stuck, ask for help: If you are unable to navigate the IVR system, you can typically press “0” to speak to a live operator. If you are unable to reach a live operator, you can try calling the company’s customer service number directly.
Leaving a Voicemail Message
To leave a voicemail message, dial the “How To Call Us” number. Once the call is connected, you will hear a brief greeting. After the greeting, you can start speaking your message. Be sure to speak clearly and slowly enough for the recipient to understand you.
Once you have finished speaking your message, press the “#” key. The call will then be disconnected, and your message will be sent to the recipient.
Tips for Leaving a Voicemail Message
*
Keep your message brief and to the point.
*
Speak clearly and slowly.
*
State your name and phone number at the beginning of the message.
*
Include all the necessary information in your message.
*
Be polite and professional.
Troubleshooting
If you are having trouble leaving a voicemail message, try the following:
*
Check to make sure that you are dialing the correct number.
*
Make sure that your phone is not in “mute” mode.
*
Try calling back at a later time.
| Country | How To Call Us Number |
|---|---|
| Thailand | 123-456-789 |
Handling Language Barriers
Communicating across language barriers can pose challenges when calling Thailand from overseas. Here are some tips to mitigate language-related difficulties:
Dial the Translator Assistance Number
The Thai Telephone Organization (TOT) provides a free telephone interpreter service. Dial 1177 to access the service and connect with a translator in your preferred language.
Use a Language Translation App
Smartphone apps like Google Translate or Microsoft Translator can assist with real-time translation. Speak or type your message into the app, and it will provide a translation in Thai.
Ask for an English-Speaking Operator
Many Thai call center operators are proficient in English. When calling, politely ask if an English-speaking operator is available. Most major businesses and tourist destinations should have English-speaking staff.
Use a Thai-English Phrasebook
Carry a small Thai-English phrasebook with you. This provides quick access to common phrases and vocabulary for basic communication.
Utilize a Bilingual Translation Service
Consider using a professional translation service for complex or sensitive conversations. They can provide accurate and culturally appropriate translations.
Speak Slowly and Clearly
When speaking to someone who does not speak your language well, speak slowly and enunciate each word clearly. Avoid using slang or colloquialisms.
Record the Conversation
If possible, record the conversation for future reference. This allows you to review the translation or share it with someone who can understand Thai.
| Language Barrier Solution | Description |
|---|---|
| Translator Assistance Number (TOT) | Free telephone interpreter service available 24/7 |
| Language Translation App | Smartphone apps providing real-time translation |
| English-Speaking Operators | Most major businesses and tourist destinations offer English-speaking staff |
| Thai-English Phrasebook | Provides quick access to common phrases and vocabulary |
| Bilingual Translation Service | Professional translation for complex or sensitive conversations |
| Speak Slowly and Clearly | Enunciate each word clearly to facilitate understanding |
| Record the Conversation | Allows for review or sharing with others who understand Thai |
Dealing with Time Differences
When calling Thailand from overseas, it’s crucial to consider the time difference to ensure you’re not calling at an inconvenient hour. The following table outlines the time differences between Thailand (GMT+7) and some major cities around the world:
| Country | Time Difference |
|---|---|
| United States (New York) | -13 hours |
| United Kingdom (London) | -6 hours |
| Canada (Toronto) | -12 hours |
| Australia (Sydney) | +1 hour |
| Japan (Tokyo) | -1 hour |
To determine the best time to call, you should calculate the time difference between your location and Thailand. For example, if you’re calling from London, which is 6 hours behind Thailand, the best time to call would be between 8:00 am and 10:00 pm London time, which corresponds to 2:00 pm to 4:00 pm Thailand time.
Remember that Thailand observes Daylight Saving Time (DST) during certain months of the year, which can further affect the time difference. To ensure you have the most up-to-date information, it’s advisable to check the official Thai time zone website or use a time conversion tool.
Utilizing Communication Tools
Email and Instant Messaging
Email and instant messaging, such as WhatsApp, LINE, and Telegram, are convenient and cost-effective ways to contact businesses in Thailand. Look for contact information on the company’s website or social media pages.
Social Media
Many businesses in Thailand have active social media accounts on platforms like Facebook, Instagram, and Twitter. You can directly message or comment on their posts to inquire about their services or products.
Online Chat
Some websites offer live chat support. Click on the chat icon on the webpage and follow the instructions to connect with a customer service representative.
Telephone
You can call businesses in Thailand using your local or international phone service. However, international calls can be expensive. Consider using a VoIP service or purchasing a local SIM card to save on costs.
Dialing from Thailand
To dial a landline number in Thailand from within the country, follow this format:
| Country Code: | +66 |
|---|---|
| Area Code: | (Remove the 0) |
| Local Number: | Enter the local number without the area code |
For example, to call a landline number in Bangkok with the area code 02 and local number 12345678, you would dial: +66 2 12345678
Dialing from Abroad
To call a landline number in Thailand from outside the country, follow this format:
| Exit Code: | (As per your country’s standards) |
|---|---|
| Country Code: | +66 |
| Area Code: | (Remove the 0) |
| Local Number: | Enter the local number without the area code |
For example, to call the same Bangkok landline number from the United States, you would dial: 001 66 2 12345678 (001 being the exit code for the US)
Troubleshooting Connection Issues
If you are having trouble connecting to our number from Thailand, there are a few things you can try to troubleshoot the issue:
- Make sure that you are dialing the correct number. The number to call us from Thailand is +66 2 123 4567.
- Check your phone’s signal strength. If you have a weak signal, you may have difficulty connecting.
- Try calling from a different location. If you are calling from a remote area, you may have difficulty connecting.
- Restart your phone. This can help to clear any temporary errors that may be preventing you from connecting.
- Update your phone’s software. Outdated software can sometimes cause problems with connecting to phone numbers.
- Contact your phone carrier. They may be able to help you troubleshoot the issue.
- Check your phone’s settings. Make sure that international calling is enabled.
- Try using a different phone. This can help to rule out any problems with your current phone.
- Try calling at a different time. If you are calling during peak hours, you may have difficulty connecting.
- Try calling from a landline. Landlines are typically more reliable than mobile phones when it comes to making international calls.
- If you are still having trouble connecting, please contact us for assistance.
| Troubleshooting Steps | Possible Causes |
|---|---|
| Check your phone’s signal strength | Weak signal strength can cause difficulty connecting |
| Restart your phone | Temporary errors can prevent connecting |
| Update your phone’s software | Outdated software can cause connection issues |
How to Call Us Number from Thailand
To call a U.S. number from Thailand, you will need to dial the following:
- Exit code: 001
- Country code: 1
- Area code: 12 digit phone number
For example, to call the number 123-456-7890 in the United States, you would dial 001 1 123-456-7890.
