If you have lost the combination to your Sentry safe, or if it has malfunctioned, you can reset it by following a few simple steps. This process is relatively easy and can be completed in just a few minutes. However, it is important to note that resetting your safe will erase all of the data that is stored on it, so be sure to back up any important files before you begin.
The first step is to locate the reset button on your safe. This button is typically located on the inside of the door, near the keypad. Once you have found the reset button, press and hold it for about 10 seconds. The safe will then beep and the keypad will flash. This indicates that the safe has been reset and that you can now enter a new combination.
To enter a new combination, simply press the numbers on the keypad in the order that you want them to be. The safe will then beep again and the keypad will turn off. This indicates that the new combination has been successfully programmed. You can now open your safe by entering the new combination on the keypad. In case of any difficulty follow the video guide provided in the link shared below for better understanding.www.youtube.com/watch?v=WTLW4d2rrpU
Opening the Safe
1. Locate the reset button: It is usually a small, recessed button on the back or bottom of the safe.
2. Gather your tools: You will need a small screwdriver or paperclip.
3. Insert the tool: Gently insert the tool into the reset button hole and press firmly.
4. Hold the button: Continue pressing the button for several seconds until the door unlocks.
5. Open the door: Once the door is unlocked, you can open it by pulling on the handle.
6. Reset the combination:
| Step | Description |
|---|---|
| a. | Close the safe door and turn the combination dial to the right two full turns and stop on the first number of your new combination. |
| b. | Turn the dial to the left one and a half turns and stop on the second number of your new combination. |
| c. | Turn the dial to the right once and stop on the third number of your new combination. |
| d. | Turn the dial to the left one and a half turns to complete the reset. |
| e. | Open the safe using the new combination. |
Changing the Code
Step 1: Open the Safe
Enter your current code and turn the handle counterclockwise to open the safe.
Step 2: Locate the Reset Button
Find the small red reset button inside the safe, usually located on the right side of the door jamb.
Step 3: Press the Reset Button
Using a ballpoint pen or a similar object, press and hold the reset button for 10 seconds. You may hear a beep or feel a click.
Step 4: Enter the New Code
After releasing the reset button, you will have 30 seconds to enter your new 5- to 8-digit code. Press the * button after each digit.
Step 5: Confirm the New Code
Press the # button to confirm your new code. You may hear a beep or see a light flashing to indicate that the code has been changed.
Step 6: Write Down the New Code
Make sure to record your new code in a safe place for future reference.
Step 7: Test the New Code
Close the safe and attempt to open it using your new code. If it opens successfully, you have successfully changed the code. If it doesn’t open, repeat the process.
| Error Message | Cause | Solution |
|---|---|---|
| “Invalid Code” | Incorrect code entered | Re-enter the code carefully |
| “Code Change Failed” | Too much time elapsed between reset and code entry | Repeat the process from Step 3 |
| “Safe Won’t Open” | Code not changed or incorrect | Try again or contact a locksmith |
Troubleshooting Error Messages
If you encounter any difficulties resetting your Sentry Safe, check the error messages displayed on the keypad. Some common error messages and their corresponding solutions include:
Error Message: “Access Denied”
This error indicates that the code you entered is incorrect. Double-check the code and ensure it is the correct combination for your safe.
Error Message: “Reset Key Required”
If this message appears, you will need to use the reset key provided with your safe to reset it. Insert the reset key into the keyhole and turn it counterclockwise.
Error Message: “Low Battery”
When the safe’s battery is low, this message will be displayed. Replace the battery with a new one to resolve the issue.
Error Message: “Keypad Locked”
After multiple incorrect code attempts, the keypad may lock. Wait for 30 minutes before trying again.
Error Message: “Code Not Recognized”
If this message appears, the code you entered is not recognized by the safe. Check the code and try again.
Error Message: “Hardware Failure”
This error indicates a potential hardware issue. Contact Sentry Safe customer support for assistance.
Tips for Effective Resetting
1. Gather Necessary Tools
Ensure you have a reset key or a combination to access the safe.
2. Prepare the Dial
Turn the dial clockwise three complete revolutions to the first stop point.
3. Find the Reset Position
Turn the dial counterclockwise one notch. This is the reset position.
4. Insert Reset Key or Turn Combination
Insert the reset key or turn the combination to the reset position.
5. Pull the Cover
Gently pull the cover down at the bottom of the dial to reveal the reset button.
6. Press Reset Button
Use a small tool like a pen or screwdriver to press the reset button.
7. Turn Dial to New Combination
Turn the dial clockwise to your desired new combination.
8. Repeat for Second Lock (if Applicable)
Repeat steps 4-8 for any additional locks on the safe.
9. Customize Your New Combination
Securely memorize or document your new combination and consider following these guidelines for enhanced security:
| Characteristic | Recommendation |
|---|---|
| Length | Use at least 6 digits (e.g., 123456) |
| Unique Digits | Avoid repeating digits (e.g., 123455) |
| Avoid Personal Information | Don’t use dates, phone numbers, or other easily guessable sequences |
| Change Regularly | Reset your combination periodically to prevent potential compromise |
How to Reset a Sentry Safe
Resetting a Sentry safe is a relatively simple process that can be completed in a few minutes. Here’s a step-by-step guide on how to do it:
- Open the safe door using the current combination.
- Locate the reset button on the inside of the door.
- Press and hold the reset button for 5 seconds. The safe will beep and the display will show “RESET.”
- Enter the new combination using the keypad. The new combination must be between 3 and 8 digits long.
- Press the “Enter” key to save the new combination.
- Remove the batteries from the safe.
- Wait 30 minutes.
- Reinstall the batteries.
- Press the “Reset” button on the inside of the door.
- Enter the new combination using the keypad.
- Press the “Enter” key to save the new combination.
- Open the safe door using the combination.
- Locate the battery compartment on the inside of the door.
- Open the battery compartment and remove the old batteries.
- Insert the new batteries into the battery compartment, making sure to match the positive and negative terminals.
- Close the battery compartment.
Once you’ve reset the combination, the safe will lock automatically. You can now open the safe using the new combination.
People Also Ask About How to Reset a Sentry Safe
How do I reset my Sentry safe if I forgot the combination?
If you’ve forgotten the combination to your Sentry safe, you can reset it using the following steps:
Once you’ve reset the combination, the safe will lock automatically. You can now open the safe using the new combination.
How do I change the battery in my Sentry safe?
To change the battery in your Sentry safe, follow these steps:
Once you’ve changed the battery, the safe will lock automatically. You can now open the safe using the combination.